If you'd like to return a holster you've got 15 days from the day you receive the holster to return it in like new condition for a full refund minus the shipping charge.
If you have a problem with a holster for any reason please do contact me directly and I'd be happy to rebuild or replace the holster if necessary. I prefer to make sure I can fix the problem rather than return the holster. And do keep in mind while I try to limit all the variables around building these holsters they are still built by hand and there will be some variation holster to holster etc.
Either way if you've got any questions at all related to returns or exchanges feel free to shoot me a call or email and I'd be happy to help you out.